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Technical Support Hours
When the results are critical, you need the best support available

Due to the critical nature of some of our products in the customer's environment, 24x7 technical support is provided. For our other products, support is provided Monday through Friday during the Technical Support business hours of 5:00 AM to 5:00 PM Pacific Time, U.S.A.

24x7 Technical Support

Backup & Recovery Manager™ Suite
    - ABARS Manager™
    - All/Star™
    - ASAP™
Catalog RecoveryPlus™
Catalog BaseLine™
SYSchange®
VCR™
Technical Support Business Hours

HSM Reporter-Batch™
Storage Manager™
FastAudit™
HSM Reporter/Manager™
VSAM Manager™

To reach Technical Support, call +1.425.968.9200 or e-mail techsupport@mainstar.com during the normal technical support hours. If you have an urgent need for support after business hours, call +1.425.968.9200, and you will receive instructions for how to reach after-hours support.

Contact us for more information

 

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© 2010 Mainstar Software Corporation  425-968-9200

Rocket Software (www.rocketsoftware.com) is a global software development firm that builds and services Enterprise Infrastructure products for the world's leading OEMs, networks and software companies and enterprises. The company's products complement and extend strategic infrastructure in the areas of: application modernization, business intelligence, compliance and security, consumer productivity, database servers, database tools, file transfer, mainframe productivity, network management, publishing and search, SOA and integration, storage management, terminal emulation, and text mining.

Mainstar®, a Rocket Software brand, is a trusted software partner that focuses on IBM System z software infrastructure, storage management and disaster recovery solutions for a wide range of companies throughout the U.S.A., Canada, Europe, Middle East, Australia, and the Asia-Pacific region. We're dedicated to providing the software and services organizations need for serious results. That's why seven of the top 10 Fortune 500 companies turn to Mainstar.