Technical Support Hours
When the results are critical, you need the best support available
Due to the critical nature of some of our products in the customer's environment, 24x7 technical support is provided. For our other products, support is provided Monday through Friday during the Technical Support business hours of 5:00 AM to 5:00 PM Pacific Time, U.S.A.
24x7 Technical Support Backup & Recovery Manager™ Suite- ABARS Manager™ - All/Star™ - ASAP™ Catalog RecoveryPlus™Catalog BaseLine™SYSchange®VCR™ |
Technical Support Business HoursHSM Reporter-Batch™Storage Manager™FastAudit™HSM Reporter/Manager™VSAM Manager™ |
To reach Technical Support, call 425-968-9200 or e-mail techsupport@mainstar.com during the normal technical support hours. If you have an urgent need for support after business hours, call 425-968-9200, and you will receive instructions for how to reach after-hours support.
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