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Mainstar Technical Support
Expert support for critical tools

Mainstar's Technical Support is dedicated to providing the highest level of customer satisfaction by helping you resolve technical issues.


Our Technical Support staff:
  • Constantly enhance and expand their expertise
  • Act as advocates for our customers
  • Listen and communicate clearly to identify and solve issues quickly
  • Provide timely problem resolution by tracking and coordinating all phases of the solution

Interested in finding out more? Here's more detailed information:

Technical Support Hours
Release Levels
Report a problem or ask a question

NOTE: The z/OS Product Compatibility Matrix has moved to the solutions tab of the Rocket Customer Portal. Customers will need to use their username and pasword to access the portal. If you do not have a Rocket Customer Portal user account, please request one.

 

Contact us for more information.

 

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Rocket Software (www.rocketsoftware.com) is a global software development firm that builds and services Enterprise Infrastructure products for the world's leading OEMs, networks and software companies and enterprises. The company's products complement and extend strategic infrastructure in the areas of: application modernization, business intelligence, compliance and security, consumer productivity, database servers, database tools, file transfer, mainframe productivity, network management, publishing and search, SOA and integration, storage management, terminal emulation, and text mining.

Mainstar®, a Rocket Software brand, is a trusted software partner that focuses on IBM System z software infrastructure, storage management and disaster recovery solutions for a wide range of companies throughout the U.S.A., Canada, Europe, Middle East, Australia, and the Asia-Pacific region. We're dedicated to providing the software and services organizations need for serious results. That's why seven of the top 10 Fortune 500 companies turn to Mainstar.